1. Do you ship worldwide?
Yes, since the brand kept growing, we moved to different warehouses in distributed locations so we can handle a worldwide shipping.
2. How long are the shipping times?
Please allow for delivery from 1-13 days in the U.S.
International shipping can take a little bit more than expected depending on the location.
However, we also manage Express deliveries for a little extra cost.
3. When will my order be shipped?
We fulfill orders and ship them within 1-2 business days after the payment.
4. My order has not arrived yet.
In case that your order is taking too long due to an uncommon logistic problem, we encourage you to send us an email so we can provide you further information about your order.
For more questions about refunds, please check our Refund Policy on the bottom home page.
5. How secure is my payment?
We use PayPal checkouts since they are the safest payment gateways available today. Your are protected by PayPal against fraud and your information cannot be stored in our servers.
6. How do I change or cancel my order?
We encourage you to check every detail before ordering. However, we understand mistakes happen so feel free to send us a message within 24 hours from the payment and we can make the necessary changes.
7. Why did my order arrive in separate packages?
Our warehouses are located in different locations with the purpose to reach more people and being able to deliver a worldwide shipping, so some products may arrive before the other. Don't worry, it will be delivered within a few days.
8. My order arrived but it is damaged
In that case, send us an e-mail and we will gladly send you a replacement.